CoinFlip is seeking a CX Platform Manager to own the systems and tools powering our customer support operations.
This role blends hands-on Salesforce administration with ownership of the telephony/contact center roadmap and the reporting that keeps teams and leadership informed.You will be the go-to person for keeping our CX tech stack configured, connected, and measurable, managing dashboards and performance reports while collaborating with support, operations, and leadership.
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