MissionHires is hiring a Growth Manager Latam (Fintech) to drive customer acquisition and retention across Brazil, Mexico, Central America, and the Andean region.
Reporting to the Regional Manager, Latam, you will combine community-led growth, partnerships, paid/organic marketing, CRM, and data-driven experimentation to scale the corridor.
You will conduct customer research, lead partnerships and events, manage agencies and influencers, optimize operations with Product/Ops/Eng/Support, and personally engage with customers across owned channels.
Ideal candidates bring deep Latam diaspora networks, a test-and-learn mindset, and a passion for immigrant communities and financial inclusion.ResponsibilitiesBuild trust-based relationships with Latam diaspora communities in-person and onlineConduct ongoing customer research with transfer senders to inform growth strategyInitiate, negotiate, and manage partnerships with community associations and organizationsPlan and execute offline and online advertising and brand awareness campaignsRecruit, coordinate, and lead community ambassadors, champions, and influencersManage external agencies for paid media, creatives, and eventsOwn and operate CRM to drive acquisition, retention, and reactivationAnalyze and improve operational efficiency and corridor financials in partnership with Product, Ops, Eng,



and SupportDeep dive into customer pain points and collaborate cross-functionally to resolve themTravel across priority markets to engage diaspora communities and grow the customer baseHandle low-level customer complaints; provide CS, Product, and Ops with insights to improve CX and product qualityEngage customers directly via calls and responses across owned media channelsCollaborate with the Country Manager on market growth plans, budgets, CAC targets, and CRM campaignsApply a data-driven, test-and-learn approach to growth experiments and reportingRequirementsLocation: Based in Brazil, NYC, or Mexico City4–5 years' experience in high-growth environments (startups, marketing, fintech)Exceptional knowledge of and networks within Latam diaspora communitiesProven background in business development, sales, marketing, and analyticsHands-on experience with organic and inorganic (paid) marketing activitiesExperience managing CRM platforms and lifecycle campaignsDemonstrated ability to source and manage ambassadors, influencers, and community leadersExperience managing agencies for paid media, creative, and eventsFluency in English and SpanishStrong interpersonal and communication skills; comfortable with public-facing engagementResourceful, scrappy operator able to achieve impact with limited resourcesWillingness to work adaptable hours, including nights/weekends for events and customer meetingsOrganized self-starter with strong project management skills in fast-paced, target-driven settingsMission- and community-oriented; passion for immigrant communities and financial inclusionPlus: Relationships with Latam influencers and celebrities in the region#J-*****-Ljbffr

📌 Growth Manager Latam (Fintech) - Mexico City, Cdmx (Xico)
🏢 MissionHires
📍 Xico