Bilingual Customer Service Representative | English B2 | GuadalajaraResponsibilitiesProvide customer service and support to English and Spanish-speaking customers.Handle customer inquiries, requests, and follow up on cases through established channels.Provide effective solutions while maintaining high-quality service standards.Register and update customer information in internal systems.Follow operational procedures and meet service performance goals.RequirementsIntermediate-Advanced English level (B2 or higher).
High School diploma preferred (not mandatory).
Availability to work 100% on-site in Guadalajara.Must have the following documentation:Valid INE.RFC.NSS.Tax Status Certificate.Proof of address.Birth certificate.BenefitsMonthly salary from $14,000 MXN.Productivity bonus.Superior benefits from the first day.On-site cafeteria.Medical and psychological services available on-site.Parking.Game Room.Location & ScheduleGuadalajara, Jalisco100% On-site positionAvailability for mixed schedules.

📌 Bilingual Customer Service Representative (Guadalajara)
🏢 Empresa líder
📍 Guadalajara