This role is responsible for processing orders and credits by accurately entering data into the operating system.
Additionally, this position involves
collaborating with Customer Service team members to provide high-quality support to our customers.
General Duties:
- Manage the order entry process, ensuring accuracy and compliance with service level agreements, and collaborate with various departments to fulfill
customer orders.
- Keep order information updated in the internal system.
- Follow up on and respond to customer order issues, including complaints, status updates, and problem resolution.
- Participate in continuous improvement projects within the Customer Service
department.
- Analyze, review, and process return and credit requests.
Requirements and Qualifications:
- English: Business fluent or native.




- High school diploma or equivalent required.
- Minimum of 1 year of professional experience.
- Strong computer skills; ERP experience is a plus.
- Ability to communicate effectively with company executives.
- Teamoriented with a proactive mindset.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: Hasta $12,****** al mes
Ventajas:
- Servicio de comedor
Tipo de jornada:
- Lunes a viernes
Pregunta(s) de postulación:
- ¿Estás laborando?
- ¿Cuál es tu lugar de residencia?
- ¿Cuáles son tus expectativas salariales?
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Customer Service Analyst (Mérida)
🏢 Augusta Sportswear Brands México
📍 Mérida