Scale AI in Mexico City is seeking a hands-on Enablement Manager to design and scale onboarding curricula, QA frameworks, and knowledge management for a high-performing support team.
You will lead a small Enablement & QA group, align with regional leaders, and drive measurable improvements across the contributor experience.Responsibilities include developing training content, coaching across tiers, maintaining the knowledge base, and delivering data-driven insights to optimize ramp time and
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📌 Support Enablement Lead — Onboarding & Qa Excellence (Xico)
🏢 Scale Ai
📍 Xico