Ready to grow your career from home? Your future begins here.

Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies. We’re hiring Intake Specialists to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! ?✨

Available Schedule: Sat and Sun 9 am to 9 pm EST

Mon and Wed 4 pm to 9 pm EST

Tue 4 pm to 10 pm EST

Days off: Thursday and Friday

What you will be doing:

Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. ?

Collect important information to understand client needs and assess how the firm can help. ?

Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. ?

Complete legal forms and manage records of customer interactions. ?

Schedule and coordinate consultations with legal experts. ?

Follow up with clients to ensure their needs are met or provide additional support. ?

Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. ?

Holds a bachelor’s degree. ?

Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. ?





Is proficient in managing calendars and information flow with accuracy and efficiency. ?✉️

Has previous experience in sales, customer service, or a legal background (preferred). ?

Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. ?️✍️

Demonstrates excellent organizational and time-management skills. ?

Maintains discretion and confidentiality when handling sensitive information. ?

Permanently resides in Latin America. ?

Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. ?

Availability to work on weekends.

Biweekly Payments: Guaranteed with no deductions from our end. ?

Long-Term Opportunities: Build a lasting professional relationship with us. ?

Fully Remote: Work from the comfort of your home—no onsite travel required. ?

Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. ?️

Wellness Support: Access in-house psychological and wellness coaching services. ?

Professional Growth: Free training, language improvement sessions, and coaching programs. ?

Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses. ?

Take the next step in your career with Voxidea. Apply today and join our innovative team! ?✨

📌 05. Intake Specialist | Schedule Flexibility Required | Fully Remote | USD Paymt (México)
🏢 Voxidea-Stafi
📍 México