Gordian Staffing, A New Way of HR.

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

A company with 30 years of experience managing Homeowners Associations in California. They focus on helping communities to grow with industry knowledge, technology, and people-oriented management.

We're looking for an Administrative Assistant to support the following activities:

- Receive architectural review applications through email and CRM.
- Review architectural review applications in the CRM.
- Gather additional information or documentation as needed.
- Constant and timely communication with homeowners to request additional documents, provide updates, and share the committee's answer.
- Constant and timely communication with the Architectural Review Committees to submit the applications, follow up on open cases, and obtain a status.

Work Schedule:

Monday to Friday

- During daylight saving: 10:00 a.m.



to 6:00 p.m. CST MX
- Regular schedule: 11:00 a.m. to 7:00 p.m. CST MX

This position is remote, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by yourself).

Benefits:

- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)

After the first 3 months, we add the following:

- Minor medical insurance (Clinic may vary according to your city).
- Life Insurance.
- Food vouchers (10% of the gross salary).
- Restaurant tickets.
- Saving fund (8% of the gross salary).

Minimum requirements: MUST: Advanced English (Strong communication skills: writing and speaking).

- Associate’s degree in Administration, Service-related areas or experience at Customer Service Companies 2+ years.
- Tech-savvy.
- 2 years of experience working with end-to-end work orders or tickets.
- Above average customer service skills.

📌 Administrative Assistant (Tickets) (Guadalajara)
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📍 Guadalajara