31 jul
|
Percepta
|
México
percepta llc is hiring a bilingual customer support representative for a hybrid schedule in mexico city. The role focuses on triage of customer issues related to fpi software, hardware, and systems, with a customer-centric approach and sla adherence.
responsibilities include reviewing contracts, provisioning products, and guiding end-users through resolution steps. Training starts from day one, with additional benefits and life insurance provided by law.
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📌 Bilingual support specialist — hybrid role (México)
🏢 Percepta
📍 México