Group Sales Manager (Based in Mexico City)

As a Group Sales Manager based in Mexico City, you are the driving force behind new business opportunities, the builder of lasting relationships, and the connector between people and a destination where luxury, culture, and wellness come together in perfect harmony.

Your commercial vision and passion for service make it possible for groups, companies, and organizations to discover the essence of Puebla through authentic and memorable experiences.

Here, you do more than generate business; you create meaningful connections, drive the hotel's growth, and help ensure that every event becomes a story worth remembering.

Position

Objective

Develop and implement sales strategies to secure and close group, meeting, and event business, while strengthening relationships with clients and business partners to maximize hotel revenue and position Banyan Tree as a benchmark in luxury hospitality. Responsibilities

Design and implement sales strategies for the groups, meetings, and events segment.

Prospect and develop new corporate clients, agencies, tour operators, and event organizers.

Manage negotiations, proposals, contracts, and sales closures.

Follow up with clients before, during, and after each event or stay.

Maintain and strengthen business relationships with key accounts.

Collaborate with Operations, Banquets, Food & Beverage, and Front Office teams to ensure successful event execution.





Analyze market trends, competitor activity, and business opportunities.

Prepare sales forecasts, budgets, and commercial reports.

Participate in trade shows, industry events, sales calls, and promotional trips.

Monitor and ensure achievement of revenue, production, and profitability targets for the segment.

Ensure compliance with the brand's service and quality standards. Requirements

Bachelor's degree in Tourism, Business Administration, Marketing, Public Relations, or a related field.

Advanced English proficiency (required).

Excellent negotiation and communication skills.

Knowledge of hotel sales, revenue management, and the MICE market.

Proficiency in CRM platforms, Microsoft Office, and hotel systems (Opera, Delphi, or similar preferred).

Availability to travel and attend industry events. Experience

Minimum of 4 years of experience in hotel sales.

At least 2 years in commercial leadership or group sales positions.

Experience with luxury hotels or international hotel brands.

Proven experience negotiating with corporate clients, agencies, and event organizers.

Demonstrated track record of achieving sales targets. Key Competencies

Results-oriented mindset

Negotiation and influencing skills

Leadership

Strategic planning

Business relationship development

Effective communication

Organization and follow-through

Customer focus

📌 Group Sales Manager, based in Mexico City (CDMX) (Ciudad de México)
🏢 Banyan Tree Puebla
📍 Ciudad de México