We're looking for a talented and experienced iSeries Engineer to join our Managed Services team at Pellera Technologies. The iSeries Engineer will be responsible for hardware / software support, implementation of specialized software, system integrations/transitions, troubleshooting customer environments, and reviewing/recommending systems designs and implementations on the iSeries platfor. The MSC iSeries Engineer is responsible for managing escalated backup and recovery incidents and service requests through completion.

Responsibilities:

Ensure the operational integrity of all client iSeries infrastructure

Administration of iSeries environments including security controls, TCP/IP , BRMS, Job control, performance and capacity planning, system and PTF updates, and license management

Architecture and implementation of iSeries management and monitoring platforms

VIO server management and implementation

LPAR virtualization implementation

Design and implementation of disaster recovery and high availability solutions for iSeries

Operation of tape management solutions, including physical and virtual tape libraries

Job flow and application programing on iSeries

Client access implementation and support

Develop operational processes and documentation for day-to-day iSeries tasks

Develop processes and documentation regarding setup and failover for iSeries customers

Customer resolution and escalation assistance calls Qualifications:





Bachelor’s degree (or equivalent experience)

5+ years of iSeries L3/Engineering support experience in a multi-LPAR and multi-tenant environment (Managed Services preferred)

iSeries / POWER platform certification preferred

Understanding and application of backup, recovery, and high availability platforms for iSeries: BRMS, iTera, Qedd, and MiMiX

Strong knowledge of support desk software with awareness of ITIL Service Desk process

Knowledge and experience of defining, creating, and managing procedures

Security compliance experience: SOC, PCI, ISO 27001 or SOX preferred

Time management and organizational skills

Participate in a rotating 24/7 on-call schedule responding to critical issues

Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical personnel

Demonstrated commitment to continuous learning and personal development

Self-motivated; ability to work under minimal supervision Success Characteristics:

Honest, enthusiastic, respectful team player who consistently delivers quality service to team members and customers alike

Adaptable, adaptable, responsible, punctual, proactive, and self-sufficient

Successful experience with and affinity for small to large size business environments

Ability to adapt and thrive in a dynamic work environment

📌 IBM iSeries Engineer (México)
🏢 Pellera Technologies Mexico
📍 México