Responsibilities

- Support the identification, evaluation, and fulfillment of computing needs for new and existing Honeywell users globally.
- Help manage integral stockroom operations used to fulfill new device requests and coordinate the retirement and disposal of obsolete hardware.
- Partner with cross-functional teams to identify and implement IT hardware solutions that support business and operational needs.
- Collaborate with peer IT teams to ensure hardware issues are identified, escalated, and resolved quickly and effectively.
- Provide guidance and training to end users on supported devices, tools, and standard processes when needed.
- Help govern the portfolio of standard device options, including PCs and Macs, to support consistency, cost control, and user productivity.
- Assist in managing role-based device categories to ensure employees receive hardware options aligned to their work requirements.

Requirements

- Experience using data and analysis to drive decisions and improve outcomes.
- Strong financial acumen and the ability to balance service quality, cost, and operational efficiency.
- Demonstrated problem-solving skills with the ability to identify practical, scalable solutions.
- Ability to work effectively across teams and build strong collaborative relationships.
- Strong initiative and the ability to work independently in a dynamic environment.




- Working knowledge of ServiceNow and familiarity with hardware asset lifecycle management practices.
- Strong written and verbal communication skills with the ability to influence stakeholders.
- Commitment to continuous improvement, process optimization, and automation
- Ability to manage complex situations with limited guidance while maintaining strong execution and follow-through.
- Creative and collaborative approach to solving operational and technical challenges.
- Strong analytical skills paired with a high level of customer focus and service orientation.
- Ability to communicate clearly, listen effectively, and adapt messaging to different audiences.
- Experience applying Lean, Six Sigma, or similar process improvement methodologies to increase efficiency and quality.
- Track record of delivering fast, accurate results in a global, matrixed environment.
- Experience working effectively with supplier and service partners to resolve issues and improve service outcomes.

Hard Skills

- data analysis
- hardware asset lifecycle management
- process optimization
- Lean
- Six Sigma

Soft Skills

- problem-solving
- collaboration
- initiative
- communication
- customer focus
- service orientation
- adaptability
- creativity
- independence
- execution

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📌 Senior IT Analyst (San Luis Potosí)
🏢 Jobtailor
📍 San Luis Potosí