As a Louis Vuitton Client Development Manager, under the general supervision of the Director of Client Development, you will lead the retail focus of client development activities across the zone. Primary roles include the development, implementation and support of all client development tools, including ICON and Salesforce. A strong coaching and retail leadership background will deliver clear, actionable guidance on productivity, sales, and client development results across all levels of the organization, refining team selling behaviors — client recruitment, retention, and elevation — to drive zone-wide client development and top-line sales results.

Profile

Team Coaching / Training

Lead invention of programs and structures that ensure core CD mindset and skillset in store team

Drive CD competencies across all levels of retail (coaching, recruiting, resources i.e. ICON, onboarding, etc.)

Build training programs that specifically target strengths and opportunities in ensuring CD a part of daily store business culture

Facilitate all “Train the Trainer” sessions for new programs for and Regional Teams

Ensure all CD related trainings are executed on an ongoing basis (as needed) and all appropriate populations reached

Continuously update and enhance training materials and methodology as needed

Collaborate with Retail Learning field coaches on opportunities to re‑inforce CD message to store teams

Regular communication with RCD on region specific training opportunities

Appointment Culture

Set expectations with CD team for client outreach and engagement (including appointments) and motivate stores to achieve them





Collect and share best practices and success stories across all programs

Ensure store managers are the leaders in driving the appointment culture in the stores

Leverage reporting to drive % of sales and RR to meet targets

Regional Action Support and Program Adoption

Regular, consistent travel to regions and stores

Execute region and store specific plans to level set team skill set identifying key areas of improvements

Create development plans on specific CD challenges incorporating performance and follow up benchmarks with other regions (Canada & South America)

Create detailed weekly performance appointment report allowing for customized support follow up

Be voice of the stores in development of key programs and resources

Collaborate with CR manager on programs under development to ensure maximum potential for success

Develop monthly / quarterly plan on all major CD initiatives with adoption status and next steps

Additional Information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

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📌 Client Development Manager - Ciudad de México (Nezahualcóyotl)
🏢 Lvmh Group
📍 Nezahualcóyotl