PlacidWay is looking for a Customer Service Lead/Manager to optimize their general patient support team. In this role, you'll be responsible for managing the team, improving patient communication, and ensuring high-quality responses.
The ideal candidate will have 3–5+ years in customer service management and strong leadership skills. This position is fully remote, allowing you to make an impact on patient access to life-changing treatments from anywhere.
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📌 Global Customer Service Lead (Remote) (Nezahualcóyotl)
🏢 Placidway-1
📍 Nezahualcóyotl
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