Job Summary

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. We’re looking to add a Program Management Manager located in Guadalajara, North. Reporting to the Director, Program Management, the manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations, focusing on forecast accuracy, manufacturing costs, and project timelines aligned with overall manufacturing capacity for a customer program.

Typical Day

- Act as the primary interface with customers, managing communication, solving issues, building long‑term relationships, and leading escalations when needed.
- Serve as the central point of contact across multiple internal stakeholders, including internal Program Managers, Integral Account Managers (GAMs), Operations, Quality, Finance, and Global IT teams.
- Lead small to medium‑size programs/projects using cross‑functional teams (CFTs) from initiation through execution and closure in a fast‑paced manufacturing environment.
- Drive program planning activities, including timeline definition, deliverables, and risk mitigation.
- Facilitate and lead cross‑functional meetings to ensure alignment on scope, cost, timing, and customer expectations.
- Prepare and present program reviews, financial updates, and status reports to senior leadership and key stakeholders.
- Own program financial management, including close monitoring of cost, margin, and P&L; performance.
- Actively participate in and support Lean and continuous improvement initiatives.

Responsibilities

- Manage communication, solve issues, build long‑term relationships, and lead escalations.
- Central point of contact across multiple internal stakeholders.
- Lead small to medium programs/projects using cross‑functional teams from initiation through execution and closure.
- Drive program planning activities: defining timelines, deliverables,



and risk mitigation.
- Facilitate cross‑functional meetings to ensure alignment on scope, cost, timing, and customer expectations.
- Prepare and present program reviews, financial updates, and status reports to senior leadership and key stakeholders.
- Own program financial management: close monitoring of cost, margin, and P&L; performance.
- Actively participate in Lean and continuous improvement initiatives.

Qualifications

- BA/BS/MBA or equivalent work experience.
- Advanced experience managing cross‑functional teams (CFTs) in a manufacturing environment.
- Strong NPI experience is a plus; experience in project or product transfer highly valued.
- Proven client‑facing experience with strong stakeholder management and communication skills.
- Solid background in manufacturing.
- Advanced English level (written and spoken).
- Ability to balance technical understanding with strong financial and business focus.
- Strong financial acumen with a clear and practical understanding of all P&L; components, forecasting and financial tracking tools.
- Strong understanding of internal manufacturing and operational processes.

Benefits

- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.

EEO Statement

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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📌 Program Management Manager (Ecatepec de Morelos)
🏢 Flextronics - The Flex
📍 Ecatepec de Morelos