job description:

we are seeking a detail-oriented and service-driven travel customer support specialist to assist clients within the travel industry . This role is adecuado for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

in this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

key responsibilities:

- respond to customer inquiries via phone and email
- assist clients with travel questions, reservations, and general support
- provide accurate information about destinations, policies, and procedures
- deliver professional, friendly, and consistent customer service
- follow company standards and operational guidelines




- maintain clear documentation of customer interactions

qualifications:

- strong communication and customer service skills
- previous customer service experience preferred but not required
- ability to work independently and manage time effectively
- comfortable using computers, email, and online tools
- detail-oriented with a solution-focused mindset
- interest in the travel industry is a plus

what we offer:

- flexible scheduling (part time or full time)
- training and ongoing support
- growth opportunities within the travel industry
- collaborative and supportive team environment

#j-18808-ljbffr

📌 Travel customer support specialist (flexible schedule) (Ciudad de México)
🏢 Hjbtravels
📍 Ciudad de México