Founded in 2015, Knit People is a global leader in business administration services, specializing in general entity management, corporate secretarial services, and comprehensive payroll and HR administrative support. With a mission to empower businesses by ensuring compliance across borders and supporting their global growth, we help companies streamline their operations while adapting to ever-changing regulatory landscapes. We currently support businesses across 40 countries and have offices in Canada, China, Malaysia, the Philippines, Indonesia, Thailand and Mexico.

We are currently looking for a talented Payroll Specialist to join our fast-growing company. As our future payroll specialist, you will work closely with the accounting, sales and product teams to improve Knit's processes and ensure that all our customers have a fantastic experience!

Please note that this position is currently remote but will transition to an in-Office role. As the company moves to an in-office environment, the office will be located in Mexico City,

Key Responsibilities:

Client Onboarding & Integration

- Perform an audit of new clients' existing payroll setup to ensure everything is configured correctly and the transition to Knit is seamless.
- Manage the integration process for new clients, ensuring all necessary information is accurately collected, processed, and input into our system.
- Initiate pre- and post-onboarding calls with clients to ensure all setup processes are completed correctly, and set clear expectations for the ongoing partnership.

Payroll Management & Auditing

- Fully accountable for the payroll and auditing functions for clients within a geographic region,



ensuring compliance with both regulatory requirements and internal standards.
- Responsible for scheduling and running payrolls for assigned clients, strictly following standard operating procedures.
- Perform quarterly and year-end audits, ensuring all payroll data is accurate, compliant, and archived properly.
- Maintain complete and accurate client profile notes and processing instructions for each client.
- Provide critical and accurate statutory information to clients in the area of payroll, including tax returns, using relevant resources and knowledge bases.

Client Support & Relationship Management

- Provide ongoing support to clients by solving payroll-related problems and answering inquiries.
- Collaborate with clients to improve processes and provide them with best practices to enhance their payroll and HR functions.
- Act as the primary point of contact for client payroll concerns, ensuring timely and effective solutions.

Internal Collaboration & Process Improvement

- Organize, coordinate, and/or participate in cross-departmental projects, including the development of internal help documentation, best practices, and workflows.
- Become an expert on the Knit software platform and a multi-country payroll compliance specialist,



capable of teaching and guiding others on all functionalities and features.
- Provide input and collaborate on strategies to continuously improve the client experience and optimize internal processes.
- Work closely with teams across the organization to streamline payroll processes and proactively identify areas for improvement.

Qualifications

- Proficient in both spoken and written English & Spanish, with excellent communication skills.
- 3-5 years of experience in full-cycle accounting or payroll analysis, ideally gained in a public accounting firm or payroll analyst role.
- Advanced proficiency in Microsoft Excel, including the ability to create working papers, reconcile discrepancies, and analyze complex data sets using formulas, VLOOKUP, basic pivot, etc.
- Exceptional organizational skills and meticulous attention to detail, with a strong ability to spot errors and inconsistencies.
- High degree of responsibility and the ability to work efficiently under pressure, adapting quickly in a dynamic and fast-paced environment.
- A bachelor’s degree in a related field is highly desirable.

Job Types: Full-time, Permanent

Pay: $17,000.00 - $27,000.00 per month

Application Question(s):

- The position will begin remotely and transition to a full-time, 5-day in-office role at our Mexico City office. Are you open to working in the office once the transition takes place?
- Is there anything else you would like us to know about you?

Education:

- Bachelor's (Required)

Experience:

- Accounting: 5 years (Required)
- Payroll: 3 years (Preferred)

Language:

- English (Required)

Work Location: In person

📌 Payroll Specialist (Quintana Roo)
🏢 Knit Management Consulting de C.V.
📍 Quintana Roo