**TO APPLY FOR THIS JOB**: MUST BE FULLY BILINGUAL (ENGLISH-SPANISH): ABLE TO HAVE MEETINGS, CREATE PRESENTATIONS AND PRESENT IN ENGLISH. SPECIFIC EXPERIENCE IN THE BPO-CALL CENTER INDUSTRY IS NOT A REQUIREMENT BUT HIGHLY VALUED.
The **Talent Acquisition Manager** is in charge of planning, developing, managing and overseeing talent acquisition and recruitment processes and strategies for our call center-BPO company.
**Duties and Responsibilities**
- Develop a sustainable talent acquisition and hiring plans and strategies
- Help to design, plan and execute employer branding activities
- Encourage employees to be brand ambassadors
- Plan employee referral programs
- Use Recruitment Marketing tools (social media advertising campaigns, job webpages, etc.)
- Perform analysis of hiring needs and provide employee hiring forecast
- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests, manage our Applicant Tracker System-ATS, etc.)
- Find bottlenecks in the recruiting process
- Suggest measures for improving employee retention
- Lead, oversee and supervise members of the recruiting team
- Use sourcing methods for hard-to-fill roles
- Determine Recruiting KPIs, create and present KPI reports on a monthly basis
**Qualifications and Requirements**
- A sense of ownership and pride in your performance and its impact on the company’s success
- At least 5 years of experience as Talent Acquisition Manager or Recruiting Manager role. If experience is in Human Resources management,



should show focus and specific experience in recruiting strategies and execution.
- At least 5 years of previous experience as a Recruiter for both operational and support/administrative positions up to upper management roles.
- In-depth knowledge of full-cycle recruiting and employer branding techniques
- Familiarity with a variety of different selection methods (interviews methods, assignments, psychological test etc.)
- Hands on experience with posting jobs on social media and job boards
- Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
- Ability to motivate employees, and lead a Recruitment team to achieve aggressive goals
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Bachelor’s Degree in human resources, business administration or similar relevant field
- Strong knowledge of Human Resources law.
Tipo de puesto: Tiempo completo
Sueldo: $40,000.00 - $47,000.00 al mes
Ventajas:
- Caja de ahorro
- Estacionamiento de la empresa
- Seguro de gastos médicos mayores
- Seguro de vida
- Teléfono de la empresa
- Vacaciones adicionales o permisos con goce de sueldo
Pago complementario:
- Bono de permanencia
- Bono mensual
Tipo de jornada:
- Lunes a viernes
- Turno de 10 horas
Escolaridad:
- Licenciatura terminada (Obligatorio)
Experiência:
- Reclutamiento: 5 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha límite para postularse: 29/12/2024
Fecha de inicio prevista: 06/01/2025

📌 Call Center - Talent Acquisition Manager (Heroica Puebla de Zaragoza)
🏢 GGA Solutions
📍 Heroica Puebla de Zaragoza