Descripción y detalle de las actividades
**POSITION RESPONSIBILITIES**:
Primary responsibilities are providing outstanding Customer Service by resolving customer product issues over the telephone and ensure their experience is memorable. Also, as a team member you will be supporting the team’s needs as well as participate in projects to assist in data entry for databases and process improvement of our overall daily operations.
**RESPONSIBILITIES INCLUDE**:
- Resolve customer product issues in a courteous and professional matter both outbound and inbound.
- Enter customer information accurately in databases.
- Must meet and comply with department and company policies, procedures, objectives and regulations
Experiência y requisitos
**MINIMUM QUALIFICATIONS**:
- Excellent communication skills both written and verbal in English to communicate with external and internal customers, or other groups within the company
- Ability to work in extended periods on the telephone helping customers,



including customer follow up
- Initiative to identify issues and areas of need and implement solutions
- Excellent judgment in ambiguous situations and creative problem solving; capable of handling various projects
- or tasks at the same time (multitasker)
- Experience with MS Office tools
- Requires a high school or technical degree
**DESIRED QUALIFICATIONS**:
- Ability in working with high end technical troubleshooting support groups
- Leadership and project management skills
- Electronic background skills
- Ability in working with Internet / Apps support
Tipo de puesto: Jornada completa
Sueldo: $11,585.67 - $22,624.49 al mes
Tipo de jornada:
- Incluye fines de semana
- Lunes a viernes
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Bilingual Customer Service Representative (Tijuana)
🏢 Qac
📍 Tijuana