The Agency Growth Team has mentored, trained and placed over 100 Client Success Professionals into leading digital marketing agencies worldwide.
Client Success is a vital part of digital marketing agencies and Client Success Managers deliver results and help grow these clients to new levels.
**Are you passionate about helping businesses grow, building strong client relationships, and making a real impact?** If so, join our **Client Success Accelerator** at **Agency Growth Team**!
We’re offering a paid internship with a 7-figure digital marketing agency, followed by a full-time placement with a guaranteed role in the agency. Plus, you’ll receive ongoing professional development!
**What We Offer**:
- Remote work flexibility
- Fun, fast-paced environment
- Competitive salary, bonuses, and benefits
- Monthly team-building activities
- Impressive growth opportunities
**Role Overview**: As a **Client Success Manager (CSM)**, you’ll be responsible for managing client relationships, ensuring client satisfaction, and promoting retention. Your job is to onboard clients, support their needs, and help them scale through exceptional service and technical support.
**Responsibilities**:
- Onboard new clients and train them on our systems
- Handle client questions and provide support to ensure satisfaction
- Foster client relationships to ensure long-term retention
- Send regular reports and manage client expectations
- Develop and execute strategies to increase client success
- Track and report client progress using tools like Monday, ClickUp, Asana, and Slack
**Requirements**:
- At least 2 years of professional experience in Customer Success or Client Experience




- At least 2 years of professional experience in a Digital Marketing Agency or Marketing Related Education will be considered an asset
- Able to self-direct and properly manage one’s time
- Experience in building and maintaining strong relationships with customers
- Efficient with all integrated platforms within the company
- Excellent communication skills, both with clients and cross-departmentally and ability to relay ideas clearly
- Ability to learn quickly and execute at a high level with speed
- Ability to work under high stress and pressing deadlines
- Able to make autonomous decisions of how to handle customers based on company moral/values and set guidelines
- Availability to work Monday to Friday EST for 40.0 Hours; Must be adaptable and able to work additional hours/weekends/holidays if the situation warrants it
- Able to multitask efficiently and without issues
- Generally reachable and responsive to Client Inquiries and team members during working hours
- Strict attention to detail and cross-checking data
- Must be organized and able to update agency CRM regularly and maintain documentation on all pertinent client activities.
- Autonomy and ability to thrive in remote work environments
- Ability to show up on daily team Zoom meetings and huddles.
**Benefits**:
- Fully remote work
- Career growth potential
- Fun, international team
- Work from anywhere!
**IMPORTANT: ONLY APPLICATIONS SUBMITTED THROUGH THE FOLLOWING LINK WITH A LOOM VIDEO WILL BE CONSIDERED**:
**IMPORTANT: ONLY APPLICATIONS SUBMITTED THROUGH THE FOLLOWING LINK WITH A LOOM VIDEO WILL BE CONSIDERED**:
Pay: $40,807.00 - $51,009.00 per month
Work Location: Remote

📌 Mexico - Client Success Manager (Csm) (México)
🏢 ClinicGrower
📍 México