**JOB DESCRIPTION**
**Responsibilities**:
Conduct scoping meeting(s) with client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
Attend and lead client engagement including recurring project status meetings
Prepare Project Charter and/or Statement of Work outlining product implementation options and timeline
Use tracking tools and systems to document current status, issues, and risks for all active projects
Establish test environments, validate file formats, execute testing, coordinate back office testing, track test results, and assist client with issue resolution
When necessary, perform impromptu troubleshooting sessions with clients regarding failed testing scenarios
Serve as an effective point of escalation on behalf of client
Attend meetings and training as required to continue development and product knowledge
Attend and demonstrate knowledge and value on pre-implementation calls with clients and Sales.
Adhere to all JPMorgan Chase department policy and procedures
**Qualifications**:
Cash management and treasury services experience / experience with technical payment solutions such as APIs and e-wallets and knowledge of payment connectivity / file formats preferred.
Seasoned project management and problem-solving skills required.
Client-facing experience preferred.
Excellent verbal and written business and technical communication skills to both clients and internal partners; ability to tailor messaging to relevant audiences.
Excellent analytical skills and attention to detail required
Effective issue resolution and escalation skills




Able to work in a collaborative team environment and partner with colleagues
Willingness to learn and adaptable to change
Proficient in use of Microsoft products (Excel, Word, Project, PowerPoint
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our general workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

📌 Payments Implementations Tech Analyst Mexico (Lomas de Chapultepec)
🏢 JPMorganChase
📍 Lomas de Chapultepec