Qualifications & Responsibilities
- Excel (data analysis, pivot tables)
- Process and change documentation
- Scrum methodology
- Excel macros
- SQL logic and database management
- ServiceNow dashboard creation (Tableau, Power BI)
- Tools such as Jira, Trello, or Planner
- Preparation of reports and source files
- Excel management and formulas
- Understanding of data and analytical curiosity
- Root cause analysis
- Data visualization
- Validation and data quality assurance
- Data handling in platforms (ServiceNow)
- Proposing improvements to reports and files
- Proposing dashboards