31 jul
|
TeamViewer
|
Guadalajara
31 jul
TeamViewer
Guadalajara
Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
As a Sales Applications Specialist, you’ll support and optimize the tools and processes that drive our general sales organization. This role is central to a major system transformation, as we move from Microsoft Dynamics 365 CRM and ERP to Salesforce Sales Cloud and Salesforce Revenue Cloud.
You will initially focus on supporting users in Microsoft Dynamics, while actively preparing for and contributing to the successful rollout and adoption of Salesforce. This role requires adaptability, resilience, and a strong willingness to learn.
**Responsibilities**:
- Provide timely support to sales users by addressing reported issues and answering questions related to current sales tools, initially focused on Microsoft Dynamics 365, later on focused on Salesforce.
- Investigate reported issues, identify root causes, and work with internal and external stakeholders to implement resolutions.
- Collaborate with cross-functional teams and consultants to ensure a smooth transition from Dynamics to Salesforce.
- Contribute to planning, testing (UAT/QA), and creating user-friendly documentation in preparation for the Salesforce go-live.
- Partner with teams across Sales, Finance, Product Management, and IT to implement processes aligned with strategic goals.
- Translate business needs into actionable technical requirements and communicate technical concepts in a clear, accessible way.
- Identify and proactively address process inefficiencies, working toward scalable solutions with global impact.
- Embrace an evolving and agile environment, remaining flexible and collaborative as tools, systems, and teams change.
**Qualifications**:
- Minimum of 3 years in Salesforce-related roles, ideally involving Sales Cloud and Salesforce CPQ implementation and support.
- Experience in a similar role within a SaaS or technology-driven company preferred.
- Broad understanding of sales workflows, processes, challenges, and industry trends.
- Hands-on experience with Microsoft Dynamics 365 CRM and/or ERP is a strong plus.
- Salesforce certifications (e.g., Administrator, Sales Cloud Consultant, CPQ Specialist) are a plus.
- Strong analytical skills and a solution-oriented mindset.
- Resilience and a strong willingness to learn, particularly in times of change and uncertainty.
- Excellent communication and interpersonal skills, with the ability to interact with diverse stakeholder groups.
- Self-motivated and organized, with the ability to manage multiple priorities independently.
- Proficiency in English is mandatory; additional languages are a plus.
**Additional Information**:
- **Job Location: Hybrid Schedule (**3 days remote / 2 days at office :
Av Adolfo Lopez Mateos 2405 Col. Providencia**)**
- **Working Hours: Beginning at 7 AM to collaborate with European team. (8 hour work day).**:
- Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world.
- It's all about the team: become part of a community that values respect, support and open feedback.
- Our teams collaborate and work with each other towards a common goal.
- We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages.
- It's all about the team: become part of a community that values respect, support and open feedback.
- Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth.
- Health Benefits: major medical expenses services / Life insurance.
- Food Vouchers.
- Parking at the Midtown Plaza.
- Quarterly team building events, and companywide “All Hands” meetings.
- Snacks and soft drinks/ Occasionally free lunches.
- Open door policy and casual dress code.
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status,
📌 Sales Applications Specialist (Hybrid in Guadalajara, Mexico)
🏢 TeamViewer
📍 Guadalajara