Accounts Receivable Analyst - Portuguese
- Location: Mexico City_
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
In this role, a typical day will include:
Manage AR risk mitigation through cash collections, account analysis, dispute resolution, and bad debt expense reduction, including timely processing of EFA credit approvals and periodic review of account credit limits/overall exposure, recommending credit actions to be taken
- Support leadership by guiding Accounts Receivable Associates and support teams, including conflict resolution, coaching, and development
- Identify process improvements to drive efficiencies and improve cash collection timelines
- Manage a senior portfolio of key accounts that are difficult to manage, high profile, large dollar, and high volume
- Act as system Subject Matter Expert and Super User supporting AR under the Global Team's guidance
- Monitor payment performance and financial liquidity of existing customers
- Partner with the customer base, operations, and commercial team to balance Alcon customer experience with AR performance
- Solve customer and process problems of varying scope and complexity
- Support month-end close, reporting, and compliance requirements for Credit & Accounts Receivable, ensuring adherence to all relevant collection policies and procedures
- Prioritize collection efforts for overdue accounts, including handling demand letters and payment reminders




- Provide detailed reporting on the status of outstanding balances and collections
WHAT YOU’LL BRING TO ALCON:
- Education: Bachelor’s degree (Accounting, Finance, Administration, Psychology, or related.)
- Good communication and attention to stakeholders
- Microsoft Office (Excel mostly)
- Must be fluent in Portuguese
- 6 months to 2 years of experience in Accounts receivable, customer service, or related. (desirable)
- Advanced level of English (desirable)
HOW YOU CAN THRIVE AT ALCON:
- Opportunity to join a growing, early-stage organization built within a mature, stable general company.
- Friendly working environment and a diverse and highly motivated team
- Individual career development plan and possible career growth within a newly created account
- Truly international environment and daily interactions with colleagues and stakeholders from all over the world
- Attractive benefits & compensation package
KINDLY SUBMIT YOUR RESUME IN ENGLISH
Alcon Careers
- Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status._
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

📌 Accounts Receivable Analyst - Portuguese (Ciudad de México)
🏢 Alcon
📍 Ciudad de México