**About the Role**:
The Support, will be responsible for providing IBP and SAP ERP module specific support in one or more functional area for the delivery of small enhancements to ensure immediate technical and functional needs can be quickly addressed.
The Support Consultant must have deep knowledge of IBP and one or more SAP ERP modules that allows him/her to quickly analyze reported issues and drive the required adjustments and resolutions.
**What You'll Do**:
- Support existing IBP and SAP ERP related business processes
- Support the SAP worldwide in a "Follow the Sun" manner by effectively turning over assignments to other regions on a daily basis as well as taking ownership of assignments from other regions in order to expedite issue resolution
- Strong alignment and collaboration with the CoE Build Team
- Provide process-oriented business analysis in one or more functional areas of End-to-End processes
- Participates in the delivery of small enhancements of country specific business processes within the framework of a global template
- Offer technical solutions to fulfill and implement simple business requirements with standard methods
- Realization of IBP and SAP system customization in one or more functional areas
- Solve IBP and SAP module specific problems for one or more functional areas and serve as contact person for our internal and external customers
- Provide functional descriptions and business process support to the development team
- Create business standard documentation of all new developments
- Participates in trainings
- Demonstrate flexibility and support for objectives/tasks of other IT organizations
- Knowledge transfer to others on the Support Team, Trainers, Subject Matter Experts and for external Consultants




- Deliverables as assigned by stream lead
- Additional duties as assigned
**What We're Looking For**:
- IBP module knowledge required for Inventory Optimization, Forecasting and Demand Management and Sales and Operation planning. Additional module knowledge is beneficial.
- CPI Cloud Platform Integration knowledge desired
- HANA and Fiori experience required
- Cross Steam knowledge of MM, SCM, APO, or LO desired
- BW knowledge desired
- Customer oriented behavior and good communication skills
- Analytic skills
- SAP ERP configuration knowledge in one or more streams
- Previous ABAP experience desired
- Experience in one or more functional business areas
- 2+ years supporting IBP and SAP implementations
- 2+ years building / supporting IT systems solutions
- 2+ years business experience
- Awareness of change management principles
- Bachelor's Degree in IT or Management discipline required
- Willing to cooperate closely with business and consulting partners
- Enjoy working in a Global team setting
- Proficient with SAP IBP; for Inventory Optimization, Forecasting and Demand Management and Sales and Operation planning
- Proficient with SAP 4.6c and/or SAP 6.7
- Fluent in English language is required
**Key Skills**
Business, CIS, Communication, End-to-End Testing, Forecasting, Integration
At TD SYNNEX,



our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Integral Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

📌 Cis Support (Ciudad de México)
🏢 TD Synnex
📍 Ciudad de México