MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.

You will drive end-to-end market strategy, P&L;, partnerships, customer acquisition and retention, pricing, CX, and team leadership. Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‑performing regional team, forging trust‑based relationships with diaspora communities and commercial partners, and continuously improving performance through data‑driven experimentation.

Preference for Mexico‑based candidates; international travel required.

Responsibilities

Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)

Own market P&L;, delivering growth, unit economics, and profitability targets

Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‑and‑learn approach

Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes

Conduct user research and competitive analysis to recommend product and experience improvements

Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America

Serve as the external and internal face of Central America, representing the market to leadership and stakeholders

Collaborate cross‑functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution

Establish and improve scalable growth tactics, processes, and playbooks for multi‑country expansion

Hire, lead, coach, and retain a diverse,



high‑performing regional team of growth managers

Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable

Report progress, insights, and needs to executive leadership with data‑backed recommendations

Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customers

Requirements

7–15 years of experience in fast‑paced, high‑growth environments (e.g., startups, consulting or finance)

Proven track record launching and scaling markets with full ownership of growth and profitability (P&L;)

Experience building, developing, and leading multi‑regional teams

Advanced stakeholder management and partnership‑building skills, including work with diaspora communities and commercial partners

Strong analytical skills with demonstrated ability to make data‑driven decisions and run test‑and‑learn experiments

Understanding of the Central American regulatory landscape; financial regulation experience is advantageous

Ability to travel internationally on a periodic and ad‑hoc basis

Excellent cross‑functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops

Execution‑oriented with an 'own it' mindset; able to take ideas from concept to implementation

Mission‑oriented and passionate about tech for good and positive community impact

Organized, systems‑driven work style suited to a scrappy startup environment

Outgoing relationship‑builder with strong communication and presentation skills

Driven and comfortable operating in a fast‑paced, target‑oriented environment

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📌 Head of Central America (Fintech) - Mexico City, CDMX (Nezahualcóyotl)
🏢 MissionHires
📍 Nezahualcóyotl