Description
The Member & Supplier Engagement Manager is responsible for driving engagement, accelerating growth, and improving commercial performance across AD México by influencing Member and Supplier behaviors.

This role plays a critical part in expanding the AD México network, increasing participation in AD programs, and maximizing the value delivered through supplier partnerships. It combines strategic insight, data-driven decision-making, and strong execution to deliver measurable impact in sales, conversions, and overall ecosystem performance.

Success in this role will be measured by tangible improvements in Member participation, supplier conversions, network expansion, and overall commercial results.

Key Responsibilities
Member & Network Engagement

Manage relationships with assigned AD Members, acting as the primary point of contact for engagement and performance

Drive Member Participation Rate through structured engagement and targeted initiatives

Conduct regular business reviews and ensure follow-up on agreed actions

Monitor Member satisfaction and ensure internal alignment to resolve issues

Promote adoption of AD programs, processes, and best practices

Ensure compliance with Membership requirements and performance standards

Act as the internal advocate for Members across AD México

Identify new Member prospects aligned with strategic priorities

Lead onboarding and activation activities to ensure early adoption and integration

Supplier Engagement & Growth

Align Member needs with Supplier Partner value propositions to drive growth and conversions

Increase Supplier Partner engagement, participation, and performance

Identify and execute joint business opportunities between Members and Suppliers

Drive conversion initiatives to increase Member purchases with AD Supplier Partners

Partner on identifying opportunities for new suppliers and the onboarding process

Lead and support supplier meetings, reviews, and engagement initiatives





Act as liaison in resolving Member–Supplier conflicts

Partner in identifying program enhancement opportunities

Program Execution & Commercial Performance

Lead execution of core AD programs, including:

Market Planning

Conversion Campaigns

Incentive Programs

Purchase Power Survey

Drive strong participation and consistent execution across Members and Suppliers

Identify and execute opportunities to increase rebates, earnings, and overall commercial performance

Identify bottom‑performer improvement opportunities and action plans

Own growth initiatives across Members and Suppliers to maximize overall performance

Identify and drive new revenue and growth opportunities across the network

Analytics, Reporting & Governance

Improve performance across Members and Suppliers, monitoring, analyzing sales, earnings, participation, and growth trends.

Develop and leverage dashboards, scorecards, and reporting tools to support decision-making

Identify risks and opportunities and proactively drive corrective actions

Partner in forecasting, budgeting, and performance tracking processes

Prepare materials for governance forums, board meetings, and supplier engagements

Ensure follow-up on key actions and accountability across stakeholders

Drive continuous improvement in processes, reporting, and best practice implementation

Requirements
Knowledge, Skills, and Abilities

Strong relationship management skills and ability to build long‑term trust with Members and Supplier Partners

Ability to engage effectively with senior executives and owner‑led businesses





Strong analytical and financial acumen with the ability to translate data into actions

Proven ability to influence outcomes without direct authority in a highly relational environment

Strong execution mindset with the ability to drive results in complex, cross‑functional settings

Excellent communication, presentation, and facilitation skills

Ability to manage competing priorities and operate in a fast‑paced environment

Strong organizational and project management capabilities

Ability to build consensus, manage conflict, and align stakeholders

Experience working with owner‑led businesses or mid‑to‑large distributors is highly desirable

Qualifications

Bachelor’s degree in Business, Engineering, or related field (MBA preferred)

5 – 8+ years of experience in business development, operations, or program management

Experience in electrical, industrial, or distribution sectors preferred

Experience working in B2B networks or with Members/Supplier Partners

Proven track record of delivering measurable results

Strong proficiency in data analysis, reporting tools, and Microsoft Office

Additional Comments

Based in Mexico City with 40–60% travel across Mexico

Regular interaction with senior executives across Member and Supplier organizations

Critical role in driving growth, engagement, and operational excellence of AD México

AD is proud to be an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. At AD, we support a collaborative and inclusive environment. We value open participation from individuals with different ideas, experiences, and perspectives which we believe make AD a better place to work.

#J-18808-Ljbffr

📌 Manager, Member & Supplier Engagement, AD México (Xico)
🏢 Affiliated Distributors
📍 Xico