**The Future Begins Here**
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to integral impact and improvement.
**At Takeda’s ICC we Unite in Diversity**
**_ PURPOSE OF THE ROLE: _**
**_ ACCOUNTABILITIES: _**
- Leads all aspects of engineering and service delivery for Takeda's enterprise Active Directory, Azure AD, AWS managed AD and related directory services
- Cultivates collaborative and growth-oriented culture in the Directory Services team and the Identity and Access Management organization
- Engages with team members, peers, cross-team and cross-organizational stakeholders to deliver on organizational and Takeda’s mission and goals
- Contributes to growing the Directory Services & IAM brand across Takeda
- Supports the IAM organization with strategy, design, planning, and deployment of IAM solutions and capabilities
- Embodies continuous improvement mindset by identifying opportunities for improving service design, delivery, reliability, and security
- Monitors and reports performance of managed Directory Services and Entra ID
- Leads team with data-driven decision making, a "security" first mindset, and seamless end-user experience conviction
- Develops short-term/long-term plans and objectives for the services and supported technologies




- Drives efforts towards modernization of the Directory Services and improving overall security, reliability, and stability
- Deploys new services or changes following operations acceptance criteria and change management procedures
- Leads infrastructure components, provides escalation support, coordinates 3rd level support according to ITIL processes and Takeda's SOPs.
- Solves or escalates incidents/requests and operating level breaches, validates operating level reports
- Defines infrastructure service requirements and operations acceptance criteria for service development projects and external providers
- Collaborates with counterparts from other functions, function groups and across regions. Ensures that service delivery in the function is monitored effectively and that identified actions to maintain or improve levels of service are implemented. Ensures that operational methods, procedures, facilities, and tools are established, reviewed, and maintained.
- Performs impact analysis of changes to functional groups globally
- Supports the Head of Directory Services in developing a vendor management process in collaboration with indirect procurement
- Delivers solutions in accordance with Takeda system development life cycle, policies, and ITIL guidelines
- Ensures services are delivered in accordance with all applicable compliance requirements, i.e. SOX, GxP including Audit life-cycle




- Monitors the market to gain knowledge and understanding of emerging technologies and trends, proposes measures to either improve existing capabilities or introduce new ones, lobbies for organizational support, and procures and implements enhancements
- Oversees the consolidation of multiple legacy Active Directory domains
- Supports Takeda’s digital estate transformation journey by eliminating digital debris and helping evolve the directory services space from traditional on-premises platform to a cloud-based identity and access management platform
**_ EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**
- 7+ years of IT work experience
- 3+ years of leadership experience
- Bachelor’s degree or equivalent working experience
- Expert level understanding of AD/DNS/Entra
- Experience in agile project management
- Expert level understanding and experience of claims-aware authentication and traditional claims protocols like SAML2.0 WS-Fed
- Expert level understanding of modern authentication/authorization protocols like OAuth2.0 and OIDC
- Expert level understanding and experience of legacy authentication protocols like LDAP, Kerberos, NTLM
- Expert level understanding of disposition of Directory Services in M&As;
- Experience with automating, modernizing, and innovating Directory Services and Entra
- Strong Identity and Access Management or Directory Services & Azure AD experience
- Experience with deployment of technical capabilities adhering to Zero Trust guiding principles
- Communication - ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner
- Analytical skills - ability to analyze a wide variety of data and make appropriate decisions.
- Management - ability to set priorities, devel

📌 Lead of Directory Services (Cuajimalpa de Morelos)
🏢 Takeda Pharmaceutical
📍 Cuajimalpa de Morelos