Head of Customer Operations Finance Manager Mexico

Function: Finance
Reports to: Customer Operations Latam Finance Lead
Scope: Local
Location: Bosques, Mexico City. Hybrid work model.

Job Purpose:
We are seeking a highly skilled Finance Manager – Logistic Finance Business Partnering to join our Customer Operations Finance organization. This role is a key strategic partner to our Logistics and Planning teams, driving financial performance, cost competitiveness, and operational efficiency across the end‑to‑end logistics network.

Key Responsibilities:
1. Strategic Business Partnering
Act as the primary financial advisor to Logistics & Transportation leadership. Translate operational insights into clear financial implications to steer decision‑making.

Co‑define long‑term logistics strategy and support transformational initiatives.

2. Financial Planning & Performance Management
Lead logistics financial cycles including budgets, forecasts, and rolling estimates.

Provide deep‑dive analysis on transport and warehousing cost drivers.

Conduct monthly performance reviews linking operational KPIs to P&L; impact.

3. Cost Optimization & Savings Programs
Drive the logistics savings pipeline and ensure governance, phasing, and validation.

Partner on tendering processes, rate negotiations, and vendor performance checks.

Benchmark internal/external cost structures to unlock improvement opportunities.

4. Investment & Business Case Leadership
Lead business case development for logistics network redesigns, automation, or CAPEX proposals.

Ensure financial rigor across ROI, NPV, sensitivities, and post‑implementation reviews.





Safeguard compliance with internal controls and capital governance frameworks.

5. Controls, Compliance & Stewardship
Ensure accuracy of logistics P&L; components, transfer pricing, and regulatory compliance.

Strengthen internal controls across logistics processes, GFCF, audits, and reporting routines.

Required Qualifications:
Bachelor’s degree in finance, Accounting, Economics, Business, or related field.

Professional certification preferred (, CPA, CMA, CFA).

5–8+ years of experience in FP&A;, Controlling, Category finance, FET or similar roles.

Experience supporting transformation, digitalization, or operational excellence projects is highly desired.

Strong financial modeling and analytical skills.

Key Competencies
Strategic thinking, transformational and digital mindset and business acumen.

Strong communication and storytelling capability. Demonstrated ability to influence stakeholders and drive decision making without authority.

Agility and adaptability in fast changing environments. Problem solving mindset and continuous improvement orientation

High integrity, accountability, and collaboration

Ability to lead and develop talent

Success Measures

Forecast accuracy and quality of insights.

Delivery of logistics cost productivity and validated savings.

Strength of controls and compliance performance.

Influence and effectiveness as a business partner.

Why Join Us?
This role offers a unique opportunity to shape logistics strategy, drive financial impact, and partner with diverse stakeholders across the Customer Operations Mexico and Latam.

📌 Head of Customer Operations Finance Mexico (Cuajimalpa de Morelos)
🏢 Unilever
📍 Cuajimalpa de Morelos