Descripción y detalle de las actividades
- Provide high level Customer Service; making sure customer needs are taking care off - Needs to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company), status, updates, etc. - Follow up on Customer orders, providing efficient information to each order to the team and Customers - Update each order in a daily basis with notes, notifications, etc., in our Quick Base system (will get train to use system) - Follow up on and update shipping, provide customers with status on Customer Service Orders (CSO) and work orders (WO) - Maintain diplomacy and tact while dealing with upset or escalated callers
Experiência y requisitos




- Completed high school - Minimum 1 year experience in similar position, wood manufacturing is a plus - Ability to solve problems - Excellent Communication skills - Organized - Detail oriented - Ability to work under pressure - Punctuality - Must be Bilingual English/Spanish 100%
**Número de vacantes** 1
**Área** Administración
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Jornada completa
**Horario**
- 7:00 AM - 5:30 PM
**Estudios** Preparatoria
**Inglés**Hablado: 100%, Escrito: 100%
**Edad** 27 - 45 años
**Disponibilidad p. viajar** No

📌 Customer Service Representative (Tijuana)
🏢 Old World Door De México S.A. De
📍 Tijuana