Summary
ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio
- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
We are currently seeking a VIC Manager to join our dynamic boutique team.
ROLE
The VIC Manager plays a crucial role in driving store sales and achieving key performance indicators, while delivering a unique, memorable, and sophisticated experience to both external and internal clients. They are entrusted with building strong, long-term relationships with high-spending clients, consistently supporting the management team and colleagues, and upholding the Maison’s values, image, and standards.
MISSION
- Increase, cultivate and maintain long-term relationships with high-value clients, focusing on engaging and retaining them for future business.
- Provide exceptional client service and after-sales support to every boutique visitor, ensuring a memorable and seamless experience.
- Exhibit a passion for understanding and anticipating client needs,



putting them at the center of every interaction.
- Build and manage a dynamic client portfolio to drive proactive growth in sales and overall business performance.
- Consistently exceed individual sales and KPI targets with a business-minded, entrepreneurial approach, and by leveraging all available tools and resources to maximize business opportunities and drive results.
- Demonstrate expertise in curating personalized, versatile, and timeless looks, while showcasing a strong passion for fashion culture.
- Show a transparent and genuine attitude with the client and create a unique connection with them.
- Maintain professional, sincere communication with both clients and colleagues, enhancing teamwork and collaboration.
- Effectively use all the available tools to optimize business opportunities.
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Adhere to all company policies, procedures, and operational guidelines, upholding the highest standards.
PROFILE
- Proven experience in providing high-quality service in luxury retail, customer service, or hospitality, ideally within fashion and accessories.
- Have passion for the fashion culture,



like to create personalized looks.
- Business-minded with an entrepreneurial spirit, focused on driving performance and achieving common goals.
- High energy, strong work ethic, and leadership abilities, with a focus on teamwork and promoting a positive team environment.
- Motivated to thrive in a fast-paced environment, demonstrating multitasking, prioritization, and creative problem-solving skills.
- Proactive, passionate & with a problem-solving attitude
- Excellent written, oral & listening skills, in English and local language, additional languages preferred
- Embrace change and see it as an opportunity to grow and develop
_ S_a_i_n_t _Lauren_t_ i_s _c_o_mm_i_tt_e_d _t_o _bu_i_l_d_i_n_g a _d_i_v_er_s_e _w_ork_f_or_c_e_. _W_e _be_li_e_v_e _d_i_v_er_s_i_t_y in _a_l_l i_t_s _f_or_m_s - _gender_, _age_, _na_t_i_ona_li_t_y_, _c_u_l_t_ure_, _re_li_g_i_ou_s _be_li_e_f_s, _and _s_e_x_ua_l_ or_i_en_t_a_t_i_o_n - _enr_i_c_h_e_s _t_h_e _w_or_k_p_l_a_c_e_. _I_t _open_s _u_p _oppor_t_un_i_ti_e_s _f_o_r _peop_le _t_o _e_x_pres_s _t_he_ir _t_a_l_en_t_, _b_o_t_h i_nd_i_v_i_dua_l_l_y _an_d _c_o_ll_e_ct_i_v_e_l_y _an_d _i_t _he_l_p_s _f_os_t_e_r _ou_r _ab_il_i_t_y _t_o _adap_t _t_o a _c_hang_i_n_g _w_or_l_d_. _A_s _a_n _E_qua_l O_ppor_t_u_n_i_t_y _E_m_p_l_o_y_e_r, _w_e _w_e_l_c_o_m_e _an_d _c_ons_i_de_r _app_li_c_at_i_on_s _f_ro_m _a_ll _qua_li_f_i_e_d _cand_i_da_t_e_s_, _regard_l_e_s_s _o_f _t_he_ir _bac_k_ground._
Job Type
Regular
Start Date

Schedule
Full time
Organization
Saint Laurent Servicios S. de R.L. de C.V.

📌 Saint Laurent Vic Manager Polanco (Ciudad de México)
🏢 Kering
📍 Ciudad de México