Summary
Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
Job Description
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Cancun.
How you will contribute:
- Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives- Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management- Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company- Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting,
and general maintenance as requested- Comply with all company policies and procedures- Maintain an environment where all associates are treated fairly and with dignity and respect
Who you are:
- 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment- Ability to consistently achieve and exceed sales goals and KPI’s- Builds and maintains a loyal client following- Has a genuine interest in fashion and follows industry trends/news- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented- Possesses strong verbal and written communication- Maintains a polished and well-groomed appearance at all times- Luxury retail sales experience preferred- Ability to be mobile on the sales floor for extended periods of time- Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season- Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis
- Why work with us?_
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a general Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
EOE MDFV
Job Type
Regular
Start Date
Schedule
Full time
Organization
Bottega Veneta Servicios S de RL de CV
📌 Bottega Veneta Client Advisor, Cancun (Cancún)
🏢 Kering
📍 Cancún