Job description:

The Record Retrieval Specialist plays a key role in coordinating and ensuring the timely retrieval of sensitive legal and medical records. This role requires strict attention to detail, comfort with repetitive administrative tasks, and the ability to follow structured procedures under time pressure. As this is a fully remote position, candidates must demonstrate strong time management and autonomy.

Responsibilities

Coordinate and schedule the retrieval of confidential records via phone, fax, email,



or mail.Confirm receipt of subpoenas and follow up with the appropriate entities.Work across multiple platforms to conduct research and manage records.Ensure that all documentation complies with HIPAA and relevant regulations.Manage calendar and deadlines to prioritize urgent tasks.Process invoices related to record retrieval.Meet internal productivity and quality benchmarks.
Qualifications

High school diploma or equivalent required.1+ year of experience in customer service, administrative work, or call center.Experience in a legal, medical, or records-related setting is preferred.Comfortable navigating multiple systems and using tools like Google Workspace.Excellent organization, attention to detail, and written/verbal communication.

📌 Intake Specialist (Medical/Legal) (Monterrey)
🏢 Empresa reconocida
📍 Monterrey