Crossover is seeking a proactive L2 Support Engineer to diagnose and reproduce complex student/guide issues across its education platform. You will work in a high-ownership role, replicating configurations, examining logs, and using AI to accelerate diagnostics while ensuring all outputs are validated against documentation.
You will document findings comprehensively and communicate clearly with non-technical users, escalating to engineering only after thorough replication and isolation.
#J-18808-Ljbffr
📌 Support Engineer — Education Platform Diagnostics & AI (Ejido del Centro)
🏢 Crossover
📍 Ejido del Centro
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.