Under general supervision, Provides Remote, On-Site, or Depot Technical Support to Fedex Operations Staff, Fedex Customers, & 3Rd Party Organizations in the Diagnostics, Maintenance, & Support of all Electronic Technologies, Networks, & Software Applications Deployed, Performs Technical Support Problem Resolution & Provides Input to the Isolation & Resolution of Component, Network, Hardware, & Software Problems. Areas of responsibility include: Field IT, Infrastructure, Business Continuity International, Application Development, Application Development International
Skills: Strong Analytical Skills, Problem Solving Skills, Judgement & Decision Making Skills, Influencing & Persuasion Skills, Interpersonal Skills. Knowledge in the use of computer diagnostics and troubleshooting techniques. Knowledge of various components of a complex telecommunications network including telecommunications software.
Qualifications: Associates Degree/equivalent required in Business or Computer Science, or related discipline. Fluent in English
Experience: 2+ years experience in technical support; 1 year of experience at FedEx preferred
FedEx is widely acknowledged as a world-class company.



We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
- 2020 Fortune’s World Most Admired Companies (14th)
- 2019 Fortune’s Best Places to Work (15th)
- 2019 Forbes’s One of the “Best Employers for Diversity”
- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

📌 Lm643: Technology Services Specialist (Cuajimalpa de Morelos)
🏢 Fedex LAC
📍 Cuajimalpa de Morelos