Job Description
Sales Development is the sales & talent pipeline driving the LATAM business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high-potential talent and coaching for sales excellence.
This role could be the start of an incredible career journey in sales for you and is an integral part of the continued success and growth of Zendesk across LATAM. We are looking for exceptional sales talent who will play a key role in driving new business for our sales organization.
Zendesk is the world’s leading Customer Support Platform and we are growing our LATAM business incredibly fast on the back of the success and value that our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly talented, ambitious, and fun sales professionals who embody Zendesk’s unique culture. The adecuado candidate will have a proven track record of overachieving in a fast-paced dynamic environment.

You will:
• Be a key team member of the sales team, driving new business and delivering on the strategy for your region.




• Manage a high volume of hot inbound leads in our CRM to qualify as many high-value and top-quality opportunities for the Account Executives as possible.
• Use excellent communication skills to upsell and cross-sell before passing it on to our AEs.
• Show creativity and flourish in a Zen environment, finding new and better ways to work. We want your brains! Just not literally.
• Be motivated to overachieve on targets and metrics.
• Be the face of the brand, 100% focused on building an outstanding customer experience.
• Learn everything you can to pave the way for your Sales career trajectory.
•
Focus on building a great team environment for a fun and energetic atmosphere.
You have: Passion to kick-start or continue a career in consultative sales.
Experience in Sales a bonus but not essential if you have a Bachelor’s or Master’s degree.
Business experience (SaaS sales preferred / business internship), and examples of being customer centric and curious.
A “Can Do” / “Winner” attitude, with a hunger and ‘self-starter’ commitment to overachieve and succeed.
Excellent written and verbal communication skills.
Proficient in English
Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

📌 Sales Development Representative (Ciudad de México)
🏢 Zendesk
📍 Ciudad de México