KION Group is the largest and fastest growing in its industry company that requires modern and advanced IT solutions and support. To strengthen KION’s Business Strategy and KION Group IT capabilities, the new IT Service Hub is being created in Guadalupe Mexico as part of KION Business Services.

The goal is to build up a team of highly qualified IT talents who, by becoming an integral part of the KION Group IT organization, will expand its capabilities and will support comprehensive Business and IT transformations.

ServiceNow Deveoper will be part of the ServiceNow Platform Integral Team responsible for the IT Service Management tools in KION Group IT. The person will take the responsibility as a key development team member for our ServiceNow platform, having a significant contribution to the IT Services delivered by KION Group IT, as well as the development of newly created KION IT Service Hub in Guadalupe, Mexico.

What You Will Do in This Role
- Recommend, develop and maintain the ServiceNow platform configuration & customized solutions for KION Group




- Translate business and technical requirements into design elements to achieve business objectives
- Support and drive development in alignment with the ServiceNow architect and roadmap in line with the business strategy
- Being a technical support person of the ServiceNow platform and point of contact for ServiceNow-related questions
- Drive development in alignment with platform governance and related processes
- Use case design and development in close cooperation with the business
- Provide training on the Service Now platform to various stakeholders on new features, and increase the awareness of ServiceNow in KION Group
- Work Cross functionally as required with other application developers to ensure streamlined data management and integration behaviors

Technology Stack, you will work with
- ServiceNow Platform- including but not limited to ITSM, CSM platform
- Integrations with data warehouses, SSO components

📌 Service NOW Developer (Isla Guadalupe)
🏢 Dematic
📍 Isla Guadalupe