OTC- Billing Supervisor at Genpact

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Powered by curiosity, courage, and innovation, we implement data, technology, and AI to create tomorrow, today. Learn .

In this role, you will be responsible for managing the end‑to‑end billing process, ensuring accurate invoice generation, timely delivery, and compliance with client‑specific requirements. You will also provide support to other team members and to your supervisor.

Responsibilities
- Generate and deliver invoices, credit and debit memos based on contractual terms and service delivery.
- Ensure requirements to invoice are met by following established procedures.
- Review in detail the requests and its supporting documents (e.g. Purchase Orders, Contracts) to generate a valid and correct invoice.
- Ensure timely submission/delivery of invoices and adherence to client billing schedules.
- Collaborate with Sales, Operations, Collections and others to support process delivery.




- Assist in month‑end closing activities related to billing and revenue.
- Respond to client inquiries regarding billing issues and provide resolution in a professional manner.
- Identify and implement process improvements to enhance billing efficiency and accuracy.
- Assist your supervisor in billing reporting requests or any other activity.
- Provide support to other team members.
- Capable to manage workload and prioritize proactively to deliver on time.

Qualifications
- Minimum Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration or related field.
- Minimum of one year of experience in Billing and basic knowledge of other Order To Cash processes.
- Strong analytical and problem‑solving skills.
- Proficiency in accounting terms and activities (e.g. Reconciliations, Taxes).
- Proficiency in MS Excel and ERP systems (e.g. Oracle, SAP).
- Preferred Qualifications / Skills
- Abilit

📌 OTC- Billing Supervisor (Monterrey)
🏢 Genpact
📍 Monterrey