FROSCH MEXICO - Travel Specialist Support
Join to apply for the FROSCH MEXICO - Travel Specialist Support role at JPMorganChase.

1 week ago Be among the first 25 applicants.

Job Responsibilities
- Modifying invoices as needed to include tax modifications, client specific data, agency information, etc.
- Provide best in class customer service internally and externally that exceeds clients’ expectations.
- Facilitate client support with a high degree of initiative, confidentiality, and professional demeanor.
- Develop relationships with other team members to improve the overall service level.
- Participate in operational and accounting projects and functions as appointed by manager.
- Communicate FROSCH's operating standards to suppliers appointed to specific arrangements.
- To assist with implementation tasks for new business, i.e. wallet cards.
- Assisting corporate account teams with small groups, faxing documents to vendors and clients as needed, requesting hotel upgrades for VIP clients as requested from agents.
- Process required documents for ancillary services as requested,



i.e. excess baggage, car, train, parking, meals, etc.

Required Qualifications, Skills And Capabilities
- Project positive attitude with high energy, diplomacy, and creativity in work strategies.
- Top-notch customer service skills.
- Proven track record of superior customer service.
- Superb communication, typing, and math skills.
- Must be a strong Team Player.
- Work with team to ensure appropriate coverage and support for clients.
- Good standing knowledge of worldwide destinations.
- Deadline-oriented and able to work efficiently under pressure.
- Must be able to handle multiple tasks and know how to prioritize.
- Reputation for working in a team environment.
- Exceptional attention to detail.
- Prior, native GDS experience on sabre preferred; or strong motivation to upskill and learn Sabre.
- NVQ and GCSE English and Math; A-C required.

Preferred Qualifications
- Recent experience

📌 FROSCH MEXICO (Ciudad de México)
🏢 JPMorganChase
📍 Ciudad de México