Overview
About Blue Yonder: Blue Yonder is a global leader in digital supply chain transformation, renowned for our AI-driven platforms that optimize supply chain management from end to end. Our innovative solutions help businesses predict and meet consumer demand efficiently, ensuring alignment with strategic goals through enhanced visibility, execution, and intelligent decision-making capabilities.

Position Overview
The Associate Technical Account Advisor will support our clients by providing expert advice on leveraging Blue Yonder’s solutions to meet their business objectives. This role involves working closely with customers to understand their technical needs, offering tailored recommendations, and ensuring successful adoption and integration of our products. The adecuado candidate will be adept at problem-solving, possess strong communication skills, and have a thorough understanding of supply chain management technologies.

Responsibilities
- Client Support: Provide technical support and guidance to clients, helping them implement and optimize Blue Yonder’s solutions.




- Solution Customization: Work with clients to customize solutions based on their specific needs and industry requirements.
- Training and Education: Conduct training sessions and workshops to educate clients on best practices and effective use of Blue Yonder’s products.
- Technical Problem Solving: Troubleshoot technical issues and coordinate with internal teams to ensure timely resolution.
- Customer Relationship Management: Build and maintain strong relationships with clients, understanding their business processes, and aligning our solutions to meet their objectives.
- Feedback Loop: Act as a liaison between customers and Blue Yonder’s product development team, providing valuable feedback to help improve our solutions.

Technical Environment
- Familiarity with CRM systems (e.g., Salesforce)
- Experience with supply chain management software and cloud-based platforms
- Understanding of integrat

📌 Associate Technical Account Advisor (San Pedro Garza García)
🏢 Blue Yonder
📍 San Pedro Garza García