Inetum in Mexico City seeks an ITIL-focused professional to strengthen our operations team. The role emphasizes formal ITIL governance, incident/problem/change/knowledge management, and creation of clear runbooks and knowledge articles.
Candidates will contribute to a service-oriented environment and produce concise technical documentation for diverse audiences. Adecuado for professionals with ITIL certifications and hands-on experience implementing ITIL-based processes who can document complex