Account Manager & Recruitment Senior Consultant at Ingeniosi | Connecting Top Talent with Leading Organizations

At least 3+ years (consultant) 5+ years (senior consultant) of experience in ServiceNow or related field.

- Well versed with various ServiceNow products & platform capabilities.
- Hands-on experience on at least two ServiceNow modules (Security, GRC, ITSM, Discovery Implementation, ITAM, ITOM, DevOps, etc.).
- Configure and customize ServiceNow applications, including Incident, Problem, Change, and Service Catalog.
- Use ServiceNow Platform to meet identified business requirements and functional needs.
- Support ServiceNow platforms through monitoring, troubleshooting, root-cause analysis, and implementing bug fixes.




- Review user stories to understand requirements and create technical architecture documentation for solutions.
- Troubleshoot errors in ServiceNow configuration.
- Complete deployment of solutions across sub-production and production environments.
- Provide training on each tool's functionality, both in person and through other methods.
- Document, maintain, and update policies, procedures, and controls for the operation of the ServiceNow platform.
- Conduct user training and create documentation.

Senior Level

- Mid-Senior level

Employment Type

- Full-time

Job Function

- Consulting

Industries

- IT Services and IT Consulting

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📌 Senior Specialist ServiceNow Developer (México)
🏢 Ingeniosi
📍 México