Industry - Sector: Financial Services – Banking

What you’ll do?
- Work actively with team members to analyze and resolve application issues.
- Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
- Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.

What you’ll bring:
- Experience as a L2 support engineer
- ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt
- Hands‑on experience in SQL (Pl/SQL), Unix and Shell Scripting
- Hands‑on Read and Debug Java Code

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.




- You will contribute to client satisfaction by providing timely and responsive value‑added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business Experience™ , and draws on Rightshore, its worldwide delivery model.

You will love this job because
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on‑boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freed

📌 Production Support (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes