Overview

Role: Business Analyst

Location: Remote - Mexico

Type: Fulltime Permanent and Remote Position with HCLTech

Key Skills: Excell

Responsibilities

- Review project assigned for potential gaps and/or missing requirements necessary to fulfill the business request
- Manages their Dashboard daily and update accordingly
- Deactivating integrations in all systems when needed
- Notify appropriate teams internally as needed based on specific project needs
- Documents project extracts, company, and contact records.
- Maintain and protect customer relationships with excellent customer service

Qualifications

- 3+ years’ experience as a Business Analyst.
- Prior experience in gathering detailed business requirements, interpreting Customer business needs, and translating needs into operational business requirements.
- Prior experience in a customer service or customer facing role.
- Prior experience in eCommerce/eBusiness environment (Such as EDI, B2B eCommerce, Supply Chain, other electronic integrations) Preferred
- Experience in the Food Industry/Distribution is a Plus




- Excellent organization, and team collaboration skills
- Excellent Excel Advanced Preferred
- Excellent written and verbal communication skills
- Excellent facilitation, collaboration, negotiation, and presentation skills
- Strong Knowledge and general understanding of IT/Technical Concepts
- General knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files etc.
- General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, CoreFtp/FileZilla.

We offer

- Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
- Convenient office locations
- Great work environment
- Versátil dress code

How to apply

If you´re interested please send your English resume to

Job details

- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Information Services

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📌 Business Analyst (México)
🏢 HCLTech
📍 México