Company OverviewDiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días.
Cuando te unes a Didi, vas a formar parte de una comunidad abierta, inclusiva y diversa de más de 12,000 empleados en todo el mundo. Desde el primer día encontrará una rica cultura general colaborativa donde sus responsabilidades tendrán un impacto directo en la estrategia y el crecimiento de la empresa.
Team OverviewRole Summary
The Senior Business Intelligence Specialist — FraudRisk provides advanced analytical data-driven support to risk operations, translating complex processes into accurate metrics (KPIs & OKRs), forecasts, and operational insights. This role requires deep SQL expertise, strong data modeling and simulation skills, and a thorough understanding of fraud workflows and risk controls process.



The specialist partners closely with Operation team (including cross-regional collaboration with China), and Management to design incentive schemes, optimize capacity and schedules, build robust dashboards, and lead post-mortem investigations for critical incidents.
Role Responsibilities
- Performance Bonus Design & Calculation
- Design and maintain incentive schemes aligned with area OKRs and organizational policies.
- Ensure bonus targets are neither lax nor unattainable and verify budget alignment for each area.
- Calculate monthly bonuses, reconcile results with Supervisors and Managers, and communicate outcomes.
- Redesign bonus structures on demand; run historical simulations to validate expected outcomes and feasibility.
- Forecasting, Scheduling & Capacity Planning
- Forecast volume at team and sub-team level and design optimized shift schedules to meet operational targets.
- Maintain the capacity plan by forecasting future volume, evaluat

📌 Business Intelligence Specialist (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México