Wedding Sales Lead Catcher

As a Wedding Sales Lead Catcher, you’re not just identifying and nurturing new wedding opportunities—you’re creating the first impression of an unforgettable celebration. Through proactive lead generation, personalized engagement, and a passion for connecting with couples, you help turn inquiries into dream weddings while spreading the light and warmth of hospitality from the very first conversation.

Responsibilities

- Capture and qualify wedding leads: monitor inquiries from multiple channels, engage with prospective couples, and qualify leads to ensure timely follow‑up and a strong sales pipeline.
- Manage lead administration: maintain accurate records in Salesforce and other sales systems, update client information, track lead status, and ensure all interactions are properly documented.
- Support the wedding sales process: coordinate the distribution of inquiries, prepare preliminary proposals, schedule site inspections, and assist the Wedding Sales team with administrative and sales‑related tasks.
- Drive lead generation efforts: research new business opportunities, build relationships with wedding planners and referral partners,



and identify prospective clients to expand the hotel’s wedding business.
- Collaborate with cross‑functional teams: work closely with Sales, Marketing, Revenue, and Operations to ensure seamless communication and an exceptional experience from the first inquiry through the sales process.
- Track performance and reporting: monitor lead conversion metrics, prepare sales reports, and provide insights that support commercial strategies and continuous improvement.
- Deliver exceptional client service: respond promptly to inquiries, provide personalized assistance, and create a positive first impression that reflects Hilton’s commitment to hospitality and service excellence.

Qualifications

- Passion for spreading the light and warmth of hospitality.
- Integrity: act with honesty and do the right thing.
- Leadership: inspire others and take initiative.
- Teamwork: collaborate to achieve the best outcomes.
- Ownership: accept accountability and show results.
- Focus on the now: bring urgency and discipline to every moment.

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📌 Wedding Sales Lead Catcher (Tulum)
🏢 Hilton
📍 Tulum