Nasdaq, Inc. in Mexico City is seeking a Senior Customer Support/Operations Analyst (AxiomSL) to serve as a primary contact for clients, resolving complex issues and ensuring value from the platform in a integral, fast-paced environment.
You will own end-to-end issues, troubleshoot databases, OS, JVM, networks, and cloud, and collaborate with Engineering and Product teams to escalate, track, and resolve incidents within SLAs while contributing to knowledge base improvements.
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📌 Senior Customer Support & Operations Analyst — Hybrid, Equity (México)
🏢 Nasdaq
📍 México