We are seeking a Legal Operations Specialist to support and optimize operations across our U.S.-based personal injury law firm with a global team. This role is ideal for a candidate with a strong legal background, hands-on personal injury experience, and advanced knowledge of Filevine, who also brings a tech-minded and automation-focused mindset.

This person will help improve workflows, support legal teams, build scalable processes, contribute to AI and automation initiatives, and strengthen operational excellence across pre-litigation and related legal support functions.

Key Responsibilities:

Legal Operations & Workflow Improvement

- Ensure tasks, records, and case activity are properly documented and traceable in Filevine

- Filevine Administration & Process Support

- Support and improve personal injury workflows from intake through pre-litigation and litigation support

- Build, document, and optimize legal processes, SOPs, and internal playbooks

- Improve operational consistency across U.S. and integral teams

- Serve as a strong Filevine power user / process leader

- Support document organization, relabeling, task reassignment, auditing, and workflow hygiene

- Help maintain templates, case flows, data-entry standards, and operational best practices

- Train team members on Filevine processes and case workflow usage

AI / Automation / Legal Tech

- Identify opportunities to use AI and automation to improve speed, quality, and efficiency

- Evaluate and support tools related to: document drafting, summarization, legal workflow automation, reporting and process monitoring.

- Collaborate with legal operations and tech stakeholders to implement scalable solutions





- Help translate legal workflows into automations, process logic, or improved tooling

Training & Cross-Functional Support

- Train and guide staff on operational workflows, Filevine usage, and process expectations

- Partner with legal, operations, QA, and tech teams to identify gaps and improve execution

- Support onboarding and follow-up training for new team members

Required Qualifications:

- Personal injury law experience is

- Filevine experience is

- Exposure to AI tools, legal-tech platforms, automation tools, or systems implementation

- Strong background in legal operations, case management, or legal process improvement

- Legal background required, such as law degree, or equivalent substantial legal operations / legal casework experience

- Experience with U.S. personal injury workflows, including some combination of: intake, pre-litigation, claims setup, medical records, litigation handoff and escalations.

- Strong organizational, analytical, and process-improvement mindset

- Comfortable working with a global team in a fast-paced law firm environment

- Strong written and verbal communication skills

Preferred Qualifications:

- Experience training case managers, legal assistants, or legal teams

- Experience auditing workflows or improving team performance through process design

- Technical mindset or background in development, logic-building, integrations, or systems thinking

- Experience working across multiple U.S. states in personal injury matters

- Experience with related tools such as CRM systems, legal-tech platforms, or reporting tools

Salary Rate: $10 - $20 USD per hour depending on experience

Working hours: 8:00 am to 5:00 pm EST Time, Monday to Friday. (40 hours weekly)

📌 Legal Operations Specialist (México)
🏢 CEO Lawyer
📍 México