Postúlate en Kit Empleo: kitempleo.com.mx/empleo/65bb0v

If you’re looking for a career where you can make a real impression, join our Integral Service Center (GSC)
- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

**Senior Tech Specialist**

**Role purpose**

An Senior Tech Specialist (MQ Specialist) role combines business-critical technology with genuine modernisation: you’ll work with IBM MQ on mission-critical platforms (z/OS, Linux, IBM i and/or NonStop), where your work has a direct impact on service continuity and the customer experience. It also offers a well-rounded technical challenge by bringing together automation and “operations as code”, observability/AIOps, and practical cyber security (patching, CVE remediation, hardening, and TLS), enabling you to reduce incidents and eliminate repetitive work through measurable improvements.

An MQ Specialist role combines business-critical technology with genuine modernisation: you’ll work with IBM MQ on mission-critical platforms (z/OS, Linux, IBM i and/or NonStop), where your work has a direct impact on service continuity and the customer experience. It also offers a well-rounded technical challenge by bringing together automation and “operations as code”, observability/AIOps, and practical cyber security (patching, CVE remediation, hardening, and TLS), enabling you to reduce incidents and eliminate repetitive work through measurable improvements.

**Main activities**:

- Ensure IBM MQ operations across z/OS, Linux, IBM i and/or NonStop, with a focus on security, stability and efficiency.




- Drive automation and “operations as code” to reduce manual tasks and errors (scripts/playbooks/runbooks).
- Standardise configurations and preventive controls (pre-/post-checks) for changes and deployments.
- Implement advanced observability (metrics, logs, dashboards) and actionable alerts to reduce MTTR.
- Manage the patch/fix pack/PTF lifecycle and ensure evidence of installation and testing.
- Lead vulnerability remediation (CVEs) and hardening (TLS/mTLS, certificates, least privilege).
- Plan and execute upgrades, keeping MQ on IBM-supported versions and avoiding end-of-support.

**Requirements**:

- Intermediate level of written and spoken English - Mandatory
- Knowledge in Websphere MQ, IIB IBM Integration Bus - ACE App Connect Enterprise.
- Multi-platform knowledge (z/OS (mainly), Linux, IBM i, NonStop).
- Administration and troubleshooting of **IBM MQ** (objects, channels, security, logs, DLQ).
- Experience with patching/upgrades and change management, including testing and rollback.
- Strong knowledge of TLS/certificates and security controls.
- Ability to automate (scripting and/or tools such as Ansible or other corporate tooling).
- Continuous improvement mindset: measure, simplify, standardise.
- _You’ll achieve more when you join HSBC!_

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

**Issued by HSBC Electronic Data Processing (México) Private LTD

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/65bb0v

📌 Senior Tech Specialist (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco