Postúlate en Kit Empleo: kitempleo.com.mx/empleo/657j02

Customer Success / Support Specialist

We’re looking for a dynamic and customer-focused professional who genuinely enjoys connecting with people and thrives on proactively solving challenges. The idóneo candidate is passionate about delivering exceptional service and turning every customer interaction into a positive, memorable experience—ultimately transforming customers into loyal brand advocates.

Key Responsibilities

- Engage with customers through phone, email, and chat, delivering timely and high-quality support
- Provide accurate, insightful, and friendly responses regarding product features, pricing, and availability
- Collaborate cross-functionally with internal teams to ensure seamless resolution of customer needs




- Maintain accurate customer records and perform data entry across various systems and platforms

Qualifications

- 1–3 years of relevant experience in customer service, support, or a related field
- Outstanding communication skills, including excellent phone etiquette and strong verbal and written abilities
- Highly organized with the ability to multitask, prioritize effectively, and thrive in a fast-paced environment
- A proactive mindset with a passion for problem-solving and delivering exceptional customer experiences

Postúlate en Kit Empleo: kitempleo.com.mx/empleo/657j02

📌 Representante del servicio de atención al cliente (Guadalajara)
🏢 Tata Consultancy Services
📍 Guadalajara