Responsibilities

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- Manage and guarantee resolution of customers concerns daily working closely with Production and Engineering

- Coach and train the supervisors/GAP Leaders/operators on the quality principles of Forvia and customer specifics

- Champion QSE activities and coach plant personnel

- Champion SQA activities within their parameter

- Manage the quality system through the UAP’s

- Supports and leads continuous improvements by utilizing the appropriate quality tools and provide data analysis

- Conduct investigations to determine causes of defects, make recommendations for corrective action

- Update and maintain the control plan and confirm PfMEA updates from the plant Process Engineer

- Responsible for presenting and submission of initial customer PPAP for all parts produced within Forvia, in conjunction with the Program Quality Leader, (re-PPAP of engineering changes/process changes/in-sourcing)





- Ensure customer/internal complaints are adequately answered, on time, and using problem solving methodology with active participation from production personnel (QRCI, Quality Walls, etc.)

Qualifications

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- Bachelor’s degree in Engineering or Business Management

- Proven experience in an industrial environment (ideally in the automotive industry)

- Proven competency with Control Plans, D/PFMEA’s, Process Audits and ISO/TS 16949, Key Characteristic management, 8D/Corrective action skills, APQP, MSA, SPC and PPAP

- In-depth knowledge of quality engineering techniques

- Good knowledge of Program standards, tool and methods

- Strong customer satisfaction orientation

- Above average communication skills and interpersonal skill

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📌 Ingeniero Del Proceso De Calidad (Veracruz)
🏢 Faurecia
📍 Veracruz